Whether it's DirectAdmin, cPanel, Plesk, or some other commercial hosting control panel, I pretty much dislike them all. They do their best to present an eye candy appealing image to help for good customer experiences, and I guess most of them do that well, probably far more appealing than the cobbled together scripts that I use allowing my hosts to manage their websites, but I guarantee you mine are probably more secure, efficient, scalable and redundant - capability beats looks any day!
In a few weeks time it'll be 2018, yet they still treat us like it's the 90's, limiting us to what daemons we can use on our own servers, limiting us to their choices of Linux distros, if it runs on RedHat, Debian, and FreeBSD, it'll run on SuSE, Slackware, Gentoo and others, but the biggest gripe of all, is they continue putting everything on one server. The process is along the lines of your customers sign up online, probably using Hostbill or WHMCS, it then shoots off to the current new hosts server's telling the Control Panel to set up the domain, its DNS, Email, Databases and Website structure - all on that one single machine, putting all your eggs in one basket, I guess they think hardware is infallible, where the truth is far from it.
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