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OnPrem SIP Trunking or Hosted PBX

To Host or not to Host - That is the question. Since the time SIP was commercialised, there has been a religious war raging, a fierce war with two staunch opponents - On-Prem (on-site) PBXers, and Hosted (off-site) PBXers.

There are benefits to both methods, it depends on how many channels and features you want (remember, in the world of VoIP, channels = lines), and how you are going to use them. If you run your local takeaway, then you could get away with a couple of channels, and a Hosted PBX solution would work fine if you don't need anything more than very basic PBX features, but if you need advanced features, unlimited voicemail storage, have more than a couple employees, have an attached warehouse, large office space, or your business is on multiple floors, then having your own local PBX phone system on-site makes much more sense.

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