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PBX Price Crazyness

In some of my previous posts, I've shown examples and recommendations for Grandstream UCM 62xx PBX's, as they are very reasonably priced and time proven with Grandstream having been around since about 2003. However, at present, Grandstream concentrate on the smaller end of town - and there's nothing wrong with that, as small business makes up over 99.9% of all businesses in Australia, so there is indeed a huge market to be tapped into, and Grandstream are on a winner with their UCM lines features and reliability, and beat the competition hands down in pricing.

But in the age of NBN where most POTS exchanges are being turned off (unless you're lucky enough to be in an NBN Wireless footprint where you get to keep your POTS line), SIP trunking (VoIP) is growing exponentially, and larger businesses like Hotels, Motels, Resorts, Aged Care/Retirement Villages and others in the medium size markets that are still using standard POTS lines, are also going to need to move that way, and that's where thing's get price crazy for hardware.

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Telco and Data - Electrician or Registered Cabler?

Need some data or phone cables and outlets installed in your home or business?
Moved into a unit complex and been told your service is active but your line is dead?

Who should you call? If you think Electrician, you may want to think some more.

Performing Telco and Data work must only be performed by a Registered Cabler, in most cases by one holding what's known as Open Registration with appropriate endorsements such as S for structured (data) cabling, F for fibre work, and C for coaxial cable (HFC) style work (this excludes Free to Air installers who do not need to be registered to install coaxial cables for TV antennas), all of which is stated on their Cabling Providers Registration card, which they must be able to produce when requested to do so.

Registration shows you are competent to perform such work, or, at least it should, but if engaging an Electrician, that might not always be the case as you are about to find out.

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NBN And Emergency Lift Phones, Alarms, And Other Fixed Diallers


Emergency phones like those in Lifts, Security and Fire Alarm Systems with back to base monitoring are also affected by the NBN changeover and cut-offs, therefore building owners, tenants, and managers need to start considering what action they need to take, even if the NBN is not as yet active in your area, it likely wont be that far off, so you'll need to start planning for the changeover, it's also beneficial to change earlier, cheap PAYG M2M plans are more economical for standby emergency and idle telecommunications than PSTN line rental. As for Alarms, some B2B providers supply you with a SIM that includes all signalling calls in your monthly B2B plan.

This process is not as daunting or expensive as it might sound, for example, with Lifts, you're not going to need lengthy and costly service calls, or have downtime to change over the panels, because the system stays the same, it's only the external part, on how it talks to the outside world, that changes. These systems are intelligent, with a lot of electronics behind them, as part of that, the system is pre programmed by the Lift company on who to call in the event of emergency call button activation. These systems usually have a phone lead from them plugged into a telecommunications outlet on a normal PSTN phone line, just like your home phone, as this example shows Continue reading "NBN And Emergency Lift Phones, Alarms, And Other Fixed Diallers"
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Why I Hate Commercial Control Panels


Whether it's DirectAdmin, cPanel, Plesk, or some other commercial hosting control panel, I pretty much dislike them all. They do their best to present an eye candy appealing image to help for good customer experiences, and I guess most of them do that well, probably far more appealing than the cobbled together scripts that I use allowing my hosts to manage their websites, but I guarantee you mine are probably more secure, efficient, scalable and redundant - capability beats looks any day!

In a few weeks time it'll be 2018, yet they still treat us like it's the 90's, limiting us to what daemons we can use on our own servers, limiting us to their choices of Linux distros, if it runs on RedHat, Debian, and FreeBSD, it'll run on SuSE, Slackware, Gentoo and others, but the biggest gripe of all, is they continue putting everything on one server. The process is along the lines of your customers sign up online, probably using Hostbill or WHMCS, it then shoots off to the current new hosts server's telling the Control Panel to set up the domain, its DNS, Email, Databases and Website structure - all on that one single machine, putting all your eggs in one basket, I guess they think hardware is infallible, where the truth is far from it.

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NBN And PABX Phone Systems


So your business is running an old analog multi-line PABX that you've used and trusted for years, you've also just been letter dropped that the NBN is ready for service in your area, ok, so that means you have 18 months to migrate to an NBN service before Telstra cuts off your existing copper services, you know it's wise to move sooner rather than later because you don't want to get caught out and be without a phone service when everyone waits till the last minute, and there's not enough techs to go round.

You decide you better start talking to some RSP's (Retail Service Providers), or worse - you get one of those pesky door to door sales people, either way, during your conversations all of a sudden your ears prick up because you've just been told that your trusty existing PABX wont work, it's incompatible with the NBN and you need to replace it. There is a tiny bit of truth in that, and I do mean tiny, like it wont work as is, but If you think it sounds more like a rort, you're probably right.

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